The 19th The 19th
03

Voice & Tone

How we sound, three-beat lines, "the sim" language, do / don’t.

Updated 27 June 2026

Voice in three words

Confident. Warm. Witty. Relaxed, never corporate. We sound like a good host who knows the game but doesn’t take themselves too seriously.

How we sound

  • Tight, three-beat lines. Book a bay. Play a round. Stay a while. Rhythm does the work.
  • Plain and warm. Short sentences. Real words. No jargon, no hype.
  • A little witty, never try-hard. One smile per piece is plenty.
  • Em-dashes are welcome — they suit the relaxed, spoken rhythm.

The words that matter

Say it like this

We say The sim · a bay · book a slot · founding members · play, practise, unwind · the room
We don't The facility · the unit · users · utilise · state-of-the-art · world-class · unlock your potential

Tone in practice

WhereOn-brandOff-brand
HeadlineLOVE THE GAME. THE 19TH AWAITS.Premium golfing experiences await you
Sub-lineBook a bay, bring a few people, and play.Utilise our state-of-the-art simulator facility.
SocialFirst bays are open. Founding memberships now live.We are thrilled to announce the grand opening of our venue!
Booking screenYour bay’s ready. See you at the sim.Your reservation has been successfully confirmed.

Headings vs body

Headings and callouts are ALL CAPS — confident and short. Body is sentence case and easy. Let the caps carry the punch; keep the reading relaxed.

Pre-publish checklist

  • Does it carry the brand — relaxed, confident, never stuffy?
  • Is it three beats or fewer where it counts?
  • Did we say “the sim”, never “the facility”?
  • Caps for the heading, sentence case for the body?
  • One smile, not three. Cut the hype words.